Ingeus

We encourage employees to work in different roles within the company to broaden and develop their skills on the job. People who started as advisors have gone on to different roles, such as operations managers, learning and development advisors, business development analysts, and communications officers. Similarly, administrators have become advisors and HR officers.

We offer appropriate job-related training that develops people’s knowledge and skills and helps us continuously to enhance the quality of our services. Examples of job-related training for advisors include: Brief Solution Focused Therapy, which provides techniques for shifting negative behaviours and focusing on solutions; Facilitation Skills, which outlines how to develop an idea into a successful workshop; and GROW, which uses a model to frame the exploration and practice of questioning techniques.

Employees with an aptitude for and interest in moving towards management can join our Management Skills Development Programme. The modular programme has a mixture of workshop-based, manager-supported, self-directed and web-based learning.

Our managers follow a Leadership and Management Programme, which focuses on key aspects of managing and leading people including developing people, motivating people and developing interview skills.